Reclaimly logo

For mid-size & multi-location practices

Collect more of what patients owe — in any specialty, without adding staff

Reclaimly is AI patient billing for mid-size and multi-location practices: it explains every bill and follows up across text, email, and phone — so you collect more, automatically.

  • Mental health
  • Physical therapy
  • Cardiology
  • Urgent care
  • Dermatology
  • + your specialty
Front desk of a modern mid-size medical practice — a receptionist helping a patient check in

What you get with Reclaimly

More revenue first — then less work

Reclaimly brings AI to medical billing for mid-size practices — more balances collected, no new system to run.

  • More revenue without adding headcount

    Collect more of what you're owed — no new hires, even with a lean billing team.

    +20–100%

    more collected from patients

    depending on specialty and current RCM practices

  • More balances reaching payment

    Patients get clarity and follow-through, not a bill they ignore.

    Fewer write-offs

    when patients understand their bill

  • Less staff time spent on follow-up

    Reminders, explanations, and next steps run on their own.

    97%+

    of patient cases handled without a human

  • Patient billing calls your team won't field

    When patients call to ask what they owe, Reclaimly's AI answers it clearly — instead of your billing team.

    Answered for you

    patient "what do I owe?" calls

How Reclaimly helps you recover more balances

Turn balances that would slip away into collected revenue

Most balances don't go unpaid because patients refuse — they go unpaid because no one explained the bill, followed up at the right time, or answered the one question standing in the way. Reclaimly does all three.

  • 1

    Clear balance explanations

    Reclaimly explains what the balance is for, what insurance covered, what's still due, and what to do next — in plain language patients actually read.

  • 2

    Automated follow-up

    Every balance keeps moving with the right reminder, at the right time, through the right channel — not one rigid sequence that treats every patient the same.

  • 3

    Digital and voice support

    Patients ask questions and pay through text, statements, the portal, and natural AI phone calls — without waiting on your front desk.

  • 4

    Human attention where it matters

    When a balance needs a person — a dispute, a hardship case, something odd — Reclaimly routes it to your team with the full history attached, instead of letting it stall.

Balance journeyPaid in full

Patient balance after insurance

$0.00paid in full
  • Statement
  • Reminders
  • AI call
  • Paid

Integrations

Works with the EHR you already use

We connect directly to your EHR and run setup end-to-end — no portal, no manual uploads, and no new system for your staff to learn.

athenahealthEpicVeradigmeClinicalWorksNextGenAdvancedMDTebraCharmHealthCollaborateMD+ any other system

If your EHR isn't on the list, we still connect to it — Reclaimly works with any system.

By the numbers

Practices like yours collect more, faster — with less staff time

Reclaimly works across mental health, behavioral health, cardiology, urgent care, dermatology, and other specialty practices. Results vary by practice — but the pattern is consistent:

  • +20–100%more collected from patientsdepending on specialty and current RCM practices
  • < 2 weeksaverage time to collectdown from roughly 40 days of manual follow-up
  • 97%+of patient cases handled without a humanyour team steps in only for disputes and edge cases

More patient revenue collected — and a billing team freed from manual follow-up.

Ranges reflect outcomes across practices of different sizes and specialties, not a single guaranteed figure. We report percentages and time windows only.

FAQ

Questions mid-size practices ask

  • Industry-wide, 30–50% of patient balances go unpaid — and for many mid-size practices that’s revenue written off simply because no one has time to explain bills and follow up consistently. Reclaimly is built to collect more of that revenue: practices typically see +20–100% more collected from patients, depending on specialty and current RCM practices. We report outcomes as percentages and time windows only.

  • Yes. Reclaimly is designed for practices with a lean billing team — even one stretched across multiple locations. It handles explanations, reminders, and follow-up automatically and only flags the complex cases for a person, so you collect more without hiring. It is AI that does the work from visit to payment, not another portal for your staff to manage.

  • AI patient billing is software that uses AI agents to manage every patient balance from visit to payment — explaining charges, answering questions, following up by text, email, and phone, and taking the calls your team used to field — so providers collect more of what patients owe, with a person stepping in only for the cases that need one. For a mid-size practice, that means collecting more of the balances you’d otherwise write off — without adding staff.

  • Yes. Reclaimly connects directly to the EHR you already use — athenahealth, Epic, Veradigm, eClinicalWorks, NextGen, AdvancedMD, Tebra, CharmHealth, CollaborateMD, and any other system — and our team runs the setup end-to-end. It augments your billing software rather than replacing it, so there is no new system for your staff to learn.

  • Traditional medical billing outsourcing and physician RCM services hand your patient balances to a black box. Reclaimly keeps you in control: you see every interaction, keep the patient relationship, and keep the revenue. It does the work autonomously — and goes live in under two weeks, not an enterprise rollout.

  • Yes. Reclaimly is HIPAA-compliant, signs a BAA, and is built to keep patient information secure across every channel — call, text, email, and portal.

  • Most practices go live in under two weeks. Our team runs the EHR connection and setup, and Reclaimly works out of the box — your staff keeps working the way they already do.

Get started

See how much more you'd collect

Book a 15-minute demo on your workflow. We'll show you where balances slip away today — and what Reclaimly would collect for you. No new system, no added staff.

HIPAA-compliant · BAA available · secure for providers

See how Reclaimly works for your billing team

Get a personalized walkthrough of how Reclaimly handles patient balances, explains charges, and turns conversations into payments — inside your existing workflow.

Get a demo