AI that leads patient balances
from visit 
to payment
Reclaimly handles all patient communication around billing,
so you collect more while your team spends less time on follow-ups.
HIPAA CompliantManual balance follow-ups don't work
Reclaimly AI takes over
Resource-heavy
and inconsistent
Patient billing runs on autopilot
Sporadic,
untimely reminders
Every balance gets the attention it needs
Patients don't understand their bills
Bills are explained in plain language
of patient balances go unpaid
of patient cases handled without a human
more collected from patients
depending on specialty and current RCM practices
How reclaimly works
Balance management from visit to
payment, on autopilot
AI analyzes the balance
Reclaimly reviews visit details, insurance coverage, and charges to determine the right approach for each patient
AI creates a personalized communication plan
Each balance gets a tailored follow-up strategy with the right timing, channel, and tone applied from the start
Each patient response adjusts the approach based on new information
AI handles all communication and explanations
Across calls, messages, and emails, clarifying charges, insurance impact, and consistently guiding patients toward resolution. Complex cases can be flagged for review when needed
Patients pay in just a few clicks
Or setup a payment plan via patient-friendly Payment Portal
That move each balance toward resolution
Explains billing clearly
Breaks down charges, insurance adjustments, and patient responsibility in plain language.
Handles real patient pushback
From “I never got this bill” to “I can’t pay right now”, stays calm and moves the conversation forward.
Guides toward resolution
Every call ends with a clear next step — payment, a plan, or a follow-up.
Knows when to escalate
Flags rare or non-standard situations for manual review by your billing team.
Hear how
billing call sounds
Notice how the AI explains the bill, pauses, and responds to patient questions.
thoughtful communication
Adaptive, human-first approach that turns balances into payments
Sounds human
because it knows the full story
Patients don’t repeat themselves, and conversations don’t restart from zero.
Explains clearly
so patients understand balance
Explanations are always based on visit history, insurance, prior payments, and delivered in plain language
I’ve noted that you plan to make the payment next week.
Not a fixed workflow — an adaptive path to payment
Reclaimly continuously evaluates the situation and automatically chooses the next action to guide patients towards resolution.
Sounds human
because it knows the full story
Patients don’t repeat themselves, and conversations don’t restart from zero.
Explains clearly
so patients understand balance
Explanations are always based on visit history, insurance, prior payments, and delivered in plain language
I’ve noted that you plan to make the payment next week.
Not a fixed workflow — an adaptive path to payment
Reclaimly continuously evaluates the situation and automatically chooses the next action to guide patients towards resolution.
integrations
Reclaimly works with the EHR you use
Our team connects Reclaimly to your EHR and handles the whole setup — no training, nothing new for your team to learn. The only change they’ll notice: patient balances stop landing on their desk.
+ any other system