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AI patient billing

Collectly vs Reclaimly

Proactive outbound AI calls that resolve the balance — built for mid-market practices, on your existing EHR.

Looking for a Collectly alternative? Reclaimly is the AI agent built for mid-market practices that understands each balance and makes proactive outbound calls to work it to payment on the EHR you already use.

Both use AI to work patient balances. Reclaimly is built for mid-market practices and multi-site groups, runs on the EHR you already use with no separate portal, and our team runs the setup — live in under two weeks.

The short version

What each one is

Patient billing & engagement automation

Collectly

Collectly is an AI revenue-cycle platform (its own term) that automates patient billing and adds an AI agent across text, email, chat, and voice.

AI patient billing

Reclaimly

AI patient billing is software that uses AI agents to manage every patient balance from visit to payment — explaining charges, answering questions, following up by text, email, and phone, and taking the calls your team used to field — so providers collect more of what patients owe, with a person stepping in only for the cases that need one.

Head to head

Collectly vs Reclaimly, side by side

A fair, line-by-line comparison — what Collectly does, and where Reclaimly does the work end to end.

What it is

CollectlyAI revenue-cycle platform for patient billing
ReclaimlyAI agent that resolves each balance, not just messages it

How balances get worked

CollectlyAutomated outreach plus an AI agent (Billie) that handles billing inquiries
ReclaimlyAI chooses the timing, channel, and message per balance and follows through

AI phone calls

CollectlyAI voice agent (Billie) that answers patients’ inbound billing calls; automated text and email reminders drive additional follow-up.
ReclaimlyProactive outbound and inbound two-way AI calls that resolve each balance — explain charges, handle pushback, set up a plan, send a secure link on the call.

Handling questions

CollectlyAn AI agent answers billing questions; complex cases escalate to staff
ReclaimlyExplains charges in the conversation and flags only the complex cases

Visibility & control

CollectlyReal-time activity and collection dashboards
ReclaimlyEvery balance and interaction visible in real time; you set the rules

Time to live

CollectlyFast to set up
ReclaimlyLive in under two weeks on your existing EHR

Reflects publicly available information about Collectly as of July 2026; product capabilities change — see Collectly’s site for current details. We only claim outcomes for Reclaimly as percentages and time windows.

Where Reclaimly wins

Execution and transparency — without the trade-off

Most options make you choose: do the work but lose visibility, or stay in control but do it all yourself. Reclaimly does the work autonomously and stays fully visible — and it's live in under two weeks.

Execution →Transparency →
Collectly
Reclaimly

Reclaimly lands where most options can't — high execution and full transparency at once.

  • Execution, not just messages

    An autonomous AI agent does the work — understands each balance and follows through. Not another portal, not a fixed sequence.

  • Full transparency

    Every balance and interaction is visible in real time. You set the rules and keep the patient relationship — never opaque.

  • Live in under two weeks

    Connects to the EHR you already use and our team runs the setup — no new system for staff to learn.

Being fair

When Collectly makes sense

Collectly makes sense if your main goal is to modernize patient statements and reminders and give patients a smoother way to pay online. If your follow-up is already working and you mostly need a better digital front-end, Collectly does that job well.

What Collectly is good at

  • A clean, modern patient billing and payment experience
  • Automated digital statements, reminders, and payment plans
  • Quick to roll out for practices and billing companies
  • A solid way to digitize patient communications

When you want that work done autonomously — with full visibility, and live in under two weeks — that's where Reclaimly comes in.

By the numbers

The outcome practices see with Reclaimly

Results vary by practice and patient mix — but the pattern is consistent. We report percentages and time windows only, never a single guaranteed figure.

  • +20–100%more collected from patientsdepending on specialty and current RCM practices
  • < 2 weeksaverage time to collectdown from roughly 40 days of manual follow-up
  • 97%+of patient cases handled without a humanyour team steps in only for disputes and edge cases

Keep comparing

Connects directly to the EHR you already use — including Epic, athenahealth, and eClinicalWorks.

FAQ

Collectly vs Reclaimly — questions

  • Yes. Reclaimly is an AI-native Collectly alternative for mid-market practices that want each balance worked end-to-end. Collectly is an AI revenue-cycle platform whose AI agent answers patients’ inbound billing calls; Reclaimly’s AI agents proactively follow up on each balance — across text, email, statements, and outbound AI phone calls — from visit to payment, on the EHR you already use.

  • Collectly is an AI revenue-cycle platform whose AI agent answers patients’ inbound billing questions. Reclaimly is built for mid-market practices and works proactively: it understands each balance, chooses the timing and channel for each patient, explains charges in plain language, and makes proactive outbound calls to resolve the account — on your existing EHR, set up by our team. You keep full real-time visibility and control throughout.

  • Both are AI-driven. Collectly is a broad AI revenue-cycle platform; for mid-market practices that want each balance proactively worked to payment on the EHR you already use — without adding staff — Reclaimly is usually the better fit, and goes live in under two weeks. Practices typically see +20–100% more collected from patients, depending on specialty and current RCM practices.

Get started

See it on your own patient balances

Get a 15-minute walkthrough using your own workflow and data, and see how Reclaimly collects more from patients while taking the routine follow-up off your team.

HIPAA-compliant · BAA available · live in under two weeks

See how Reclaimly works for your billing team

Get a personalized walkthrough of how Reclaimly handles patient balances, explains charges, and turns conversations into payments — inside your existing workflow.

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