Outsourced RCM
Outsourced RCM is a third-party service that works your billing and patient balances off-site, typically for a share of what it collects.
AI patient billing
Outsourced RCM vs Reclaimly
Control + transparency vs. limited day-to-day visibility.
An honest, side-by-side look at outsourced RCM vs Reclaimly — the AI agent that understands each balance and does the follow-up itself, so your team handles the exceptions.
Outsourced RCM works your balances off-site with limited day-to-day visibility; Reclaimly understands each balance and does the work autonomously while you keep full, real-time control and the patient relationship.
The short version
What each one is
Reclaimly
AI patient billing is software that uses AI agents to manage every patient balance from visit to payment — explaining charges, answering questions, following up by text, email, and phone, and taking the calls your team used to field — so providers collect more of what patients owe, with a person stepping in only for the cases that need one.
Head to head
Outsourced RCM vs Reclaimly, side by side
A fair, line-by-line comparison — what Outsourced RCM does, and where Reclaimly does the work end to end.
Who does the work
Outsourced RCMA vendor works your file off-site
ReclaimlyAn AI agent works every balance on your own systems
Transparency
Outsourced RCMPeriodic reporting; visibility varies by vendor
ReclaimlyEvery balance and interaction visible in real time
Control
Outsourced RCMTheir process, their rules
ReclaimlyYou set the rules; you see every interaction
Coverage
Outsourced RCMContingency models can prioritize the easiest-to-collect accounts
ReclaimlyWorks every balance — no cherry-picking
Patient relationship
Outsourced RCMSits with someone outside your practice
ReclaimlyExplains bills in plain language — you keep the relationship
Cost model
Outsourced RCMA percentage of everything collected
ReclaimlyOne low, transparent rate on collected balances — no setup fees, no hidden costs
A general, category-level comparison as of July 2026 — individual providers vary. We only claim outcomes for Reclaimly as percentages and time windows.
Where Reclaimly wins
Execution and transparency — without the trade-off
Most options make you choose: do the work but lose visibility, or stay in control but do it all yourself. Reclaimly does the work autonomously and stays fully visible — and it's live in under two weeks.
Execution →Transparency →
Outsourced RCM
Reclaimly
Reclaimly lands where most options can't — high execution and full transparency at once.
Execution, not just messages
An autonomous AI agent does the work — understands each balance and follows through. Not another portal, not a fixed sequence.
Full transparency
Every balance and interaction is visible in real time. You set the rules and keep the patient relationship — never opaque.
Live in under two weeks
Connects to the EHR you already use and our team runs the setup — no new system for staff to learn.
Being fair
When outsourced RCM makes sense
Outsourced RCM makes sense if you want to hand off billing entirely and have no plans to build any in-house capability — and you are comfortable trading visibility for that convenience. For groups that want to keep control and transparency, Reclaimly is usually the better fit.
What Outsourced RCM is good at
- Offloads billing work without hiring
- Established processes and staffing
- Can absorb large or fluctuating volume
- Useful when you have no billing team at all
When you want that work done autonomously — with full visibility, and live in under two weeks — that's where Reclaimly comes in.
By the numbers
The outcome practices see with Reclaimly
Results vary by practice and patient mix — but the pattern is consistent. We report percentages and time windows only, never a single guaranteed figure.
- +20–100%more collected from patientsdepending on specialty and current RCM practices
- < 2 weeksaverage time to collectdown from roughly 40 days of manual follow-up
- 97%+of patient cases handled without a humanyour team steps in only for disputes and edge cases
Keep comparing
Connects directly to the EHR you already use — including Epic, athenahealth, and eClinicalWorks.
FAQ
Outsourced RCM vs Reclaimly — questions
Yes. Reclaimly is an AI-native alternative to outsourced RCM that keeps the work in your control instead of handing it off with limited day-to-day visibility. The AI agent does the patient follow-up on your own systems, you see every interaction in real time, and you keep the patient relationship — paying one low rate on the patient balances Reclaimly collects rather than a share of everything you bill.
Outsourced RCM works your file off-site, often with periodic reporting and contingency incentives that can prioritize the easiest-to-collect accounts. Reclaimly understands and works every balance autonomously on your systems, with full real-time visibility and your rules. You keep control, transparency, and the patient relationship.
If you want to hand billing off entirely and never build in-house capability, outsourced RCM can work. For mid-market practices that want control, transparency, and to keep the patient relationship, Reclaimly is usually the better fit: it executes the work like a service but stays fully visible, goes live in under two weeks, and charges one low rate on the patient balances it collects — no setup fees. Practices typically see +20–100% more collected from patients, depending on specialty and current RCM practices.
Get started
See it on your own patient balances
Get a 15-minute walkthrough using your own workflow and data, and see how Reclaimly collects more from patients while taking the routine follow-up off your team.
HIPAA-compliant · BAA available · live in under two weeks