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AI that leads patient balances
from visit arrow to payment

Reclaimly handles all patient communication around billing,
so you collect more while your team spends less time on follow-ups.

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HIPAA CompliantHIPAA Compliant

Manual balance follow-ups don't work

Reclaimly AI takes over

Resource-heavy
and inconsistent

Patient billing runs on autopilot

Sporadic,
untimely reminders

Every balance gets the attention it needs

Patients don't understand their bills

Bills are explained in plain language

35%-55%
of patient balances go unpaid
90%
less manual effort required
$25k – $70k
recovered annually per typical provider

How reclaimly works

Balance management from visit to
payment, on autopilot

starsAI analyzes the balance

Reclaimly reviews visit details, insurance coverage, and charges to determine the right approach for each patient

starsAI creates a personalized communication plan

Each balance gets a tailored follow-up strategy with the right timing, channel, and tone applied from the start

Each patient response adjusts the approach based on new information

starsAI handles all communication and explanations

Across calls, messages, and emails, clarifying charges, insurance impact, and consistently guiding patients toward resolution. Complex cases can be flagged for review when needed

Patients pay in just a few clicks

Or setup a payment plan via patient-friendly Payment Portal

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AI Calls

That move each balance toward resolution

Explains billing clearly

Breaks down charges, insurance adjustments, and patient responsibility in plain language.

Explains billing clearly
Handles real patient pushback

From “I never got this bill” to “I can’t pay right now”, stays calm and moves the conversation forward.

Handles real patient pushback
Guides toward resolution

Every call ends with a clear next step — payment, a plan, or a follow-up.

Guides toward resolution
Knows when to escalate

Flags rare or non-standard situations for manual review by your billing team.

Hear how

a real

billing call sounds

Notice how the AI explains the bill, pauses, and responds to patient questions.

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Experience
AI Call yourself now
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thoughtful communication

Adaptive, human-first approach that turns balances into payments

03/01Payment reminder planned
02/24Patient said they will pay next week
02/23Patient asked about insurance coverage

Sounds human
because it knows the full story

Patients don’t repeat themselves, and conversations don’t restart from zero.

02/23Your insurance didn’t cover this visit because your deductible hadn’t been met at the time of service.

Explains clearly
so patients understand balance

Explanations are always based on visit history, insurance, prior payments, and delivered in plain language

02/24Yes, that works.
I’ve noted that you plan to make the payment next week.
02/24Is it okay if I pay next week?

Not a fixed workflow — an adaptive path to payment

Reclaimly continuously evaluates the situation and automatically chooses the next action to guide patients towards resolution.

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Built to fit

how your billing team already works

Reclaimly integrates directly with your EHR and fits into your existing billing workflow.

During onboarding, we’ll align Reclaimly’s rules and policies with your current billing practices.

Plan duration
3months

For balances above
$120.00

Auto-pay

integrations

Reclaimly works with the EHR you use

We will setup integration with EHR of your choice for you. Setup and onboarding are handled end-to-end by our team. Your staff doesn’t need to change how they work or learn a new system.

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See how Reclaimly works for your billing team

Get a personalized walkthrough of how Reclaimly handles patient balances, explains charges, and converts conversations into payments — using your workflow and policies.

Request a demo